TOP > When You Are in Trouble > When an Error Message Appears > Error Message 1078 (Barcode Reading Error) Error Message 1078 (Barcode Reading Error) When there is an error with the product, the error message appears on the screen. Check the cause and countermeasure, and then take appropriate action. To clear the error: Press the button (OFFLINE) or button (CANCEL). • Press the button (OFFLINE) to change to Offline mode while keeping the print job. • Press the button (CANCEL) to cancel the print job and change to Offline mode. Cause and Countermeasure Reference Cause Could not read the barcode correctly. Countermeasure ◦ Check the layout for printing. ◦ Check the barcode checker position and its settings. Configuring Optional Barcode Check Function Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble Back to top