TOP > Various Settings of the Product > The Product's [Settings] Menu > [Interface] Menu > [Network] > [Services] > [Online Services] (SOS users only)
[Online Services] (SOS users only)
Set the functions for SOS (SATO Online Services).
To use SOS, it is necessary to first create an SOS account and add the product.
For details on the SOS, refer to the SOS portal site.
https://www.sato-sos.com/en/
The setting items are as follows:
SOS Mode
Select the mode of SOS (SATO Online Services) or disable SOS.
Allow Remote Control
Set whether or not to allow setting the product (remote control) from SOS (SATO Online Services).
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Appears only if you have selected [Real-Time] in the [SOS Mode] menu.
MQTT Protocol
Set the communication protocol of MQTT.
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Appears only if you have selected [Real-Time] in the [SOS Mode] menu.
Add Device
Shows the serial number and association code that are necessary when adding the product to SOS (SATO Online Services).
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Appears only if you have selected something other than [Disabled] in the [SOS Mode] menu.
Copy Log Files
Copies an SOS log file to USB memory.
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Appears only if you have selected something other than [Disabled] in the [SOS Mode] menu. It is available only when the log data is in the product and the USB memory is inserted into the product.
Contact Information
Sets the SOS (SATO Online Services) contact information that is displayed at the time of the error outbreak.
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Appears only if you have selected something other than [Disabled] in the [SOS Mode] menu.
Periodic Notification
Sets the function for periodic SOS (SATO Online Services) notifications.
A specialized application is required to scan the QR code.
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Appears only if you have selected [On-Demand] in the [SOS Mode] menu.
Update Screen
Sets whether to print a QR code displayed with SOS (SATO Online Services) periodic notification or Daily Checkup.
A specialized application is required to scan the QR code.
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Appears only if you have selected [On-Demand] in the [SOS Mode] menu.
QR code offset
Adjust the print position for printing a QR code displayed on the notification screen for SOS (SATO Online Services).
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Appears only if you have selected [On-Demand] in the [SOS Mode] menu. Available if you have selected [Print] in the [Update Screen] menu.
Daily Checkup
Shows the current product information with a QR code. Scan the QR code with a tablet or smartphone, and send it to the SOS cloud.
Also, the product information can be acquired via NFC and sent to the SOS cloud.
A specialized application is required to scan the QR code or send the product information to the SOS cloud.
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Appears only if you have selected [On-Demand] in the [SOS Mode] menu.
Port diagnostic
Diagnoses the network environment to determine whether the Real-Time mode and the Light mode can be used when connecting to SOS.
Related Topics
SOS (SATO Online Services) Application (SOS users only)
SOS (SATO Online Services) (SOS users only)

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