TOP > Troubleshooting > Cannot Read the Barcode Cannot Read the Barcode What to check Countermeasure Is the print head dirty? Clean the print head. Cleaning Using the Cleaning Kit Are the media and ribbon loaded correctly? Load the media and ribbon correctly. Loading Media Loading Ribbon (Thermal Transfer Only) If the error cannot be resolved, the print head may be defective. Contact your SATO technical support. Contact Information for When You Are in Trouble Back to top
