TOP > Troubleshooting > A Part of the Printout Is Dirty and Black Streaks Appear A Part of the Printout Is Dirty and Black Streaks Appear What to check Countermeasure Are the print head and media sensor dirty or is there a label attached to them? Clean the print head and media sensor. Cleaning Using the Cleaning Kit After that, perform a test print with the product. Test Print Are the media and ribbon loaded correctly? Load the media and ribbon correctly. Loading Media Loading Ribbon (Thermal Transfer Only) Is the head pressure balance set correctly? Set the correct head pressure balance. Adjusting the Head Pressure Balance Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble Back to top
