TOP > Troubleshooting > Cannot Communicate via LAN Cannot Communicate via LAN What to check Countermeasure Is the LAN cable connected correctly? Connect the LAN cable correctly. LAN Interface Connection (Standard) Are the port and protocol set correctly in the interface settings of the product? Set the port and protocol again in the interface settings of the product. Ports Do you have a PING response? Check the settings such as the IP address and subnet mask in the interface settings of the product. LAN Also, check that the power of the hub is on, and that it is not defective. Power the product off and then on again if the error cannot be resolved. Powering On/Off the Product Contact your SATO technical support if the error still cannot be resolved. Contact Information for When You Are in Trouble Back to top
