TOP > Maintenance > Cleaning the Product > Cleaning the Print Head with a Cleaning Sheet Cleaning the Print Head with a Cleaning Sheet The cleaning procedure using the cleaning sheet is as follows: • You cannot clean with a cleaning sheet while the optional cutter unit or linerless cutter unit is installed. 1. Make sure that the product is powered off, and disconnect the power cord from the AC outlet. 2. Press the cover open latch (1) to open the top cover (2). 3. Remove the media and ribbon if they are already loaded. 4. Cut the cleaning sheet to a width of about 10 cm (4"). 5. Place the cleaning sheet (3) on the platen roller. • Align the rough side of the cleaning sheet adjacent to the top cover.6. Close the top cover. Push both ends of the top cover, and close it firmly until it clicks. • When closing the top cover, be careful not to pinch your fingers.7. Using two hands, pull the cleaning sheet away from the product. 8. After you pull out the cleaning sheet, repeat steps 2 through 7, two or three more times. When no more dirt appears on the cleaning sheet after you have pulled it out, stop repeating these steps.9. Press the cover open latch to open the top cover. 10. Clean the dirt off of the print head (4) using a cotton swab or cotton cloth dampened with cleaning liquid. 11. Load the media and ribbon back if you remove them in step 3. Related TopicsLoading MediaReplacing the Ribbon Back to top