TOP > Basic Information > Guidance Videos > Playing the Guidance Video from the Error Screen Playing the Guidance Video from the Error Screen Play the guidance video from the error screen and resolve the error by following the procedure of the video. 1. In the error screen, tap [HELP]. The guidance video starts. • The media selection screen appears when a paper end error occurs. Tapping the type of media you want to load starts the guidance video.(It does not appear if the optional dispenser unit is installed.)2. Follow the procedures to resolve the error according to the guidance video. Back to top
