TOP > Troubleshooting > Cannot Communicate via NFC Cannot Communicate via NFC What to check Countermeasure Is the NFC function of the product enabled? Enable the NFC function of the product. In Offline mode, open the Settings mode, and set the [Interface] > [NFC] > [I/F Enable] menu. NFC Did you touch the NFC mark on the Android device to the NFC antenna on the product? Touch the NFC antenna of the product with the NFC mark on the Android device. NFC Interface Connection (Standard) Shift the Android device to the front, back, left and right, and then hold it up again if the error cannot be resolved. Contact your SATO technical support if the error still cannot be resolved. Contact Information for When You Are in Trouble Back to top