TOP > When You Are in Trouble > When an Error Message Appears > Error Message 1007 (Cover Open) Error Message 1007 (Cover Open) When there is an error with the product, the error message appears on the screen. Check the cause and countermeasure, and then take appropriate action. To clear the error: Open and close the cover. Cause and Countermeasure Cause (1) The cover is not locked. Countermeasure (1) Lock the cover. Cause (2) The sensor for detecting the open/close status of the top cover is defective. Countermeasure (2) Contact your technical support. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble Back to top