TOP > When You Are in Trouble > When an Error Message Appears > Error Message 1043 (Low Battery) Error Message 1043 (Low Battery) When there is an error with the product, the error message appears on the screen. Check the cause and countermeasure, and then take appropriate action. To clear the error: Connect an AC adapter and charge the battery so that the low battery level is cleared. The product is automatically powered off after 30 to 40 seconds. Cause and Countermeasure Reference Cause The battery is running low. Countermeasure Charge or replace the battery. Charging the Battery Inserting the Battery Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble Back to top