TOP > When You Are in Trouble > When an Error Message Appears > Error Message 1072 (Power Off Error) Error Message 1072 (Power Off Error) When there is an error with the product, the error message appears on the screen. Check the cause and countermeasure, and then take appropriate action. To clear the error: Press the button. Cause and Countermeasure Cause The product has not been correctly powered off. (The battery is disconnected.) Countermeasure ◦ Power off the product, and then remove the battery. ◦ Check the setting information. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble Back to top