TOP > Troubleshooting > Fix Demo, Price Demo, or QSR Demo is displayed Fix Demo, Price Demo, or QSR Demo is displayed The topics here explain how to deal with the following screen after powering on the product.This screen appears when the AEP (Application Enabled Printing) function is enabled.To return to the normal mode, disable the AEP function by the following procedure. 1. Hold down the button for more than 2 seconds. The stopped (offline) screen is displayed.2. Press the button and button simultaneously for more than 2 seconds. The product changes to Settings mode.3. Press the button to select [Applications], and then press the button. 4. Press the button to select [AEP], and then press the button. 5. Press the button to select [Enable], and then press the button. 6. Press the button to select [Disabled]. 7. Press the button. 8. Restart the product. The product enters normal mode.Contact your technical support if the error cannot be resolved.Contact Information for When You Are in Trouble Back to top