TOP > Troubleshooting > The Label Does Not Stop at the Specified Position/the Label Does Not Stop The Label Does Not Stop at the Specified Position/the Label Does Not Stop What to check Countermeasure Is the media loaded correctly? Load the media correctly. Loading Media Is the media sensor type set correctly? Set the media sensor type which is compatible with the media you use. Media Sensor Type Is there a label attached to the product parts, such as the media sensor? Make sure that a label is not attached to the product parts, such as the media sensor, and then clean the parts. Cleaning the Product Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble Back to top