Before Installation


Confirming the Accessories

After unpacking the product, make sure that you have all the bundled accessories. If there are any missing items, contact the SATO reseller where you purchased the product.

  • Power cord
  • 3 pin/2 pin converter plug
  • Manuals
  • Printer cleaning wipes

  • Do not splash water on the power cord or get it wet. Doing so could result in damage or electric shock.

  • The provided power cord and 3 pin/2 pin converter plug can only be used with the product. You cannot use them for other electrical equipment.

  • Keep the packaging box and cushioning material after installing the product. You can pack the product into the packaging box to ship it to have repairs done.
  • The shape of the power plug depends on the region where the product was purchased.
  • Check the labels included with the product for the user name and initial password used for authentication during the first startup. Also, change the password to secure the use of the product.

Precautions for Installation

Note the following precautions during installation.

  • Install in a level and stable location
  • Allow for sufficient space for operations
    (Make sure that there is sufficient space so that the top cover can be fully opened when operating, replacing consumables, or doing maintenance)
  • Do not let any stress be applied to the power cord or cables connected to the back of the product
  • Supply a stable source of electricity
    (Do not share its power outlet with other electrical devices. This could cause power fluctuations and performance issues with your product.)

  • Do not place the product near heating equipment such as cooking appliances or a heater, or in high-temperature locations. Doing so could damage the product or result in a fire or electric shock.
  • Do not use the product near a container holding liquid. If the product is dropped into water, immediately power it off, and contact your SATO reseller or technical support. Using the product in this condition could result in a fire or electric shock.
  • Do not power on or off the product, connect or disconnect the power cord while your hands are wet. Doing so could cause an electric shock.
  • When connecting the power cord, be sure to connect the ground wire to the ground terminal. Electric shock could occur if you do not. Also, product operations could be affected by interference from electrical noise.

Precautions for the Product

Please note the following points when using this product.

  • Be sure to perform a virus check on the USB memory before connecting it to the product. SATO Corporation shall not be held responsible for any product malfunctions caused by a virus spread via USB memory.
  • Specifications are subject to change without notice.
  • Before using wireless LAN near medical devices and facilities, consult your system administrator.
  • To use the printer driver, the communication protocol must be set to Status4.