Error Message 1018 (RFID Tag Error) (CL4NX only)

This error message appears only if the firmware version is 1.11.5 or earlier.

When there is an error with the product, the error message appears on the screen.

Check the cause and countermeasure, and then take appropriate action.

　

Before the number of encoding attempts specified in [Retries]

After the number of encoding attempts specified in [Retries]

To clear the error:

Press the button (ABORT) or button (RETRY) when they are available. The error message appears each time the error occurs, but the buttons are not shown until the number of the product's encoding attempts reaches the value specified in [RFID] > [Retries] in the [Interface] menu.

Retries

Cause and Countermeasure

Cause Could not read/write to the RFID inlay. Countermeasure Discard this tag.

Contact your SATO technical support if the error cannot be resolved.

Contact Information for When You Are in Trouble