TOP > When You Are in Trouble > When an Error Message Appears > Error Message 1135 (Unsupported Option Error) Error Message 1135 (Unsupported Option Error) When there is an error with the product, the error message appears on the screen. Check the cause and countermeasure, and then take appropriate action. To clear the error: Power off the product. Cause and Countermeasure Reference Cause An unsupported optional device is installed. Countermeasure Power off the product, and then remove the optional device. Powering On/Off the Product Optional Devices Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble Back to top
