TOP > When You Are in Trouble > When an Error Message Appears > Error Message 1004 (Overrun Error) Error Message 1004 (Overrun Error) When there is an error with the product, the error message appears on the screen. Check the cause and countermeasure, and then take appropriate action. To clear the error: Press the button (OFFLINE) or button, or adjust the settings. Cause and Countermeasure Reference Cause (1) RS-232C settings are incorrect. Countermeasure (1) Set the interface settings of the product again. RS-232C Cause (2) The RS-232C cable is not connected correctly. Countermeasure (2) Power off the product, connect the RS-232C cable correctly, and then power on the product again. Powering On/Off the Product RS-232C Interface Connection (Standard) Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble Back to top
