Troubleshooting

No Power/Nothing on the Screen

Media Does Not Feed

Media Is Fed According to the Specified Number, but Not Printed

The Label Does Not Stop at the Specified Position/the Label Does Not Stop

Bad Print Quality

The Printed Image Is Different from the Print Data

Cannot Read the Barcode

Cannot Read Barcodes When Using the Barcode Check Function

Incorrect Print Position

The Media Is Not Cut

The Media Has Jammed

The LED Lights Red

Fix Demo, Price Demo, and QSR Demo appear

An Error Occurs When Installing the Printer Driver

Cannot Communicate with the Computer