Cleaning

A dirty print head or platen roller not only affects the print quality but also causes errors and malfunctions. Clean the product periodically to keep it running reliably.

• Do not power on or off the product, connect or disconnect the power cord while your hands are wet. Doing so could cause an electric shock.

• Disconnect the power cord from the AC outlet before you begin cleaning. The print head and its surroundings are hot after printing. Wait until the product cools down. • Touching the edge of the print head with your bare hand could cause injury. • Be careful not to touch the cutter blade when cleaning the product. • Use our recommended cleaning products for cleaning. Do not clean with a hard object. Doing so could cause damage. • Remove the media and ribbon before cleaning.

CAUTION for CL4NX Plus only (if installed with linerless cutter kit) • Open the print head and remove linerless labels from the platen roller if they are not used for printing for a long period. Paper jam might occur if the print head is closed for a long period with linerless labels loaded. • When loading linerless label, make sure that the front end of the media extends about 3 cm (1.18") out the media discharge outlet.

• Contact your SATO reseller or technical support to purchase the cleaning kit, cleaning sheets, and other of our cleaning products.