TOP > Troubleshooting > Media Is Fed According to the Specified Number, but Not Printed Media Is Fed According to the Specified Number, but Not Printed What to check Countermeasure Are the media and ribbon loaded correctly? Load the media and ribbon correctly. Loading Media Loading Ribbon (Thermal Transfer Only) Are the print head and media sensor dirty or is there a label attached to them? Clean the print head and media sensor. Cleaning Using the Cleaning Kit After that, perform a test print with the product. Test Print Is the print head installed correctly? Install the print head correctly. Replacing the Print Head Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble Back to top
