Error Message 1007 (Cover Open)

When there is an error with the product, the error message appears on the screen.

Tap the error number button to show the details screen.

Check the cause and countermeasure, and then take appropriate action.

　

To clear the error:

Close the top cover.

Cause and Countermeasure

Cause (1) The top cover is open. Countermeasure (1) Close the top cover so that it clicks when locked.

Cause (2) The sensor for detecting the open/close status of the top cover is defective. Countermeasure (2) Clean the sensor using an air duster.

Contact your SATO technical support if the error cannot be resolved.

Contact Information for When You Are in Trouble