Cannot Communicate via Wireless LAN

What to check	Countermeasure
Is the optional wireless LAN/Bluetooth kit installed?	Install the optional wireless LAN/Bluetooth kit. Wireless LAN Interface Connection (Optional)
Are there devices using the same frequency band, such as wireless LAN enabled devices or a microwave oven, in use near the product?	Install the product in a location away from any devices that use the same frequency band, such as wireless LAN enabled devices or microwave ovens.
Is there an obstacle, such as a metal rack, between the product and the host?	Wireless communications are possible when there are no obstacles, such as metal racks, between the product and the host.
Are the product's interface settings configured correctly?	Set the interface settings of the product again. In Offline mode, open the Settings mode, and set the [Wi-Fi] menu. Wi-Fi Menu

Power on the product again if the error cannot be resolved.

Powering On/Off the Product

　

Contact your SATO technical support if the error still cannot be resolved.

Contact Information for When You Are in Trouble