CT4-LX-HC Operator Manual
SATO

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TOP > Troubleshooting > Cannot Communicate via LAN
Cannot Communicate via LAN
What to check
Countermeasure
Is the LAN cable connected correctly?
Connect the LAN cable correctly.
LAN Interface Connection (Standard)
Are the port and protocol set correctly in the interface settings of the product?
Set the port and protocol again in the interface settings of the product.
In Offline mode, open the Settings mode, and set the [Interface] > [Network] > [Settings] > [LAN] > [Ports] menu.
Ports
Do you have a PING response from the host?
Check the settings, such as the IP address and subnet mask, in the interface settings of the product.
In Offline mode, open the Settings mode, and check the [Interface] > [Network] > [Settings] > [LAN] menu.
LAN
Also, check that the power of the hub is on, and that it is not defective.
Power on the product again if the error cannot be resolved.
Powering On/Off the Product
 
Contact your SATO technical support if the error still cannot be resolved.
Contact Information for When You Are in Trouble

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