TOP > Troubleshooting > A Part of the Printout Is Light A Part of the Printout Is Light What to check Countermeasure Is the print head dirty? Clean the print head. Cleaning the Inside of the Product After that, perform a test print with the product. In Offline mode, open the Settings mode, and execute the [Tools] > [Test Print] menu. Test Print Are the media and ribbon loaded correctly? Load the media and ribbon correctly. Loading Media and Ribbon Are the print darkness and print speed set correctly? Set the print darkness and print speed correctly. In Offline mode, open the Settings mode, and check [Darkness] and [Speed] in the [Printing] menu. Darkness Speed Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble Back to top
