TOP > When You Are in Trouble > When an Error Message Appears > Error Message 1013 (Memory Error) Error Message 1013 (Memory Error) When there is an error with the product, the error message appears on the screen. Check the cause and countermeasure, and then take appropriate action. To clear the error: Power off the product. Cause and Countermeasure Cause Writing to the USB memory fails. Countermeasure Contact your technical support. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble Back to top
