Error Message 1017 (SBPL CMD Error)

When there is an error with the product, the error message appears on the screen.

Check the cause and countermeasure, and then take appropriate action.

　

To clear the error:

Press the button.

Cause and Countermeasure

Reference

Cause Incorrect command or parameter in the print data. For details about the error, check the "Caaa: <bb>: cc" part below the error number. ◦ Caaa: position of error occurrence ◦ <bb>: error command name ◦ cc: error content Countermeasure Check the print data. If the error is not solved, power on the product again.   • The command error appears when [Show Error] in [SBPL] under the [Applications] menu is set to [Enabled].

How to See the Command Error Information Show Error

Contact your SATO technical support if the error cannot be resolved.

Contact Information for When You Are in Trouble

How to See the Command Error Information

•	Location of error occurrence

"Caaa" in the command error message shows the location of command error.

The number of ESC commands from start code <A> command is shown in "aaa".

Note that the start code <A> command is not included in the number of ESC commands, which can be shown up to 999.

When a command error is detected by the Horizontal Print Position <H> command.

　

------: [ESC]A

C001: [ESC]V100

C002: [ESC]H99999

C003: [ESC]L0202

C004: [ESC]M,ABCDEF

C005: [ESC]Q1

C006: [ESC]Z

　

In this case, C002 is the location of the error.

　

•	Error command name

The command name is shown in "<bb>". Error is detected in the command name.

◦	A one-byte command name is left aligned

　

•	Error description

The cause of command error appears in "cc" in the error message ("Caaa:<bb>:cc").

Description ("cc")	Cause
01	Analyzed improper command.
02	Received improper parameter.
03	Failed to read the command table.
04	Analyzed improper graphic and custom designed data.
05	• Specified memory area (card slot) is inappropriate. • Tried to write to a write-protected media.
06	Number specified by registration command has already been taken.
07	Exceeded the registration area. (Memory full)
08	Data, such as form overlay, is not registered.
09	The specified print start position is outside the printable area.
10	The printing image is outside the printable area. (Barcode only)
21	Specified the QR code which is unable to generate.
22	After receiving STX, received invalid ETX.