Error Message 1008 (Out of Paper)

When there is an error with the product, the error message appears on the screen.

Check the cause and countermeasure, and then take appropriate action.

　

To clear the error:

Load the media and open/close the print head, or press the button (OFFLINE) or the button.

Next, press the button.

Cause and Countermeasure	Reference
Cause (1) The media is not loaded. Countermeasure (1) Load the media.	Loading Media
Cause (2) The media is not loaded correctly. Countermeasure (2) Load the media correctly.	Loading Media
Cause (3) The media has jammed. Countermeasure (3) Remove the jammed media. Refer to the video for loading the media, for the media path, and for the operation of each part inside the product.	Loading Media

• The shapes of the guide rollers may differ between your product and the video.

Contact your SATO technical support if the error cannot be resolved.

Contact Information for When You Are in Trouble