Table of Contents Before You Start About This Manual Features of the Product Safety Precautions About Warning Stickers Precautions for Installation and Handling Select a Safe Location Power Supply Printing Regulatory Approval Environmentally Hazardous Materials Copyrights Trademarks Basic Information Bundled Accessories Parts Identification Parts Identification for the Product Front View Rear View Internal View Parts Identification for the Operator Panel Using the Operator Panel Display and Operation of the Operator Panel LED Indicator Operations in Online/Offline Mode Status Icon Operations When Errors Occur Guidance Videos List of the Guidance Videos Playing the Guidance Video from the Error Screen Getting Access to the Guidance Video in Online Mode Operating the Guidance Video Canceling the Print Job Adjustments Mode Adjusting the Settings Using Adjustments Mode during Printing How to Use [Port Monitor] Settings Mode Settings Mode Menus Changing to the Settings Mode Logging In to/Logging Out of the Settings Mode Item Selection Setting Value Input or Selection Product Memory and USB Memory Getting Started Connecting the Air, Warning Lamp, and Power Cord Connecting to External Devices Powering On/Off the Product Powering On the Product Powering Off the Product Loading Media and Ribbon Media, Ribbon and Print Methods Loading Media Usable Media Precautions for Loading the Media Loading the Media Roll Replacing the Media Roll Removing the Liner from the Rewinder Loading Ribbon (Thermal Transfer Only) Checking the Ink Side of the Ribbon Loading the Ribbon Replacing the Ribbon When to Replace Media and Ribbon Conditions That Trigger Paper End Conditions That Trigger Label Near End Conditions That Trigger Ribbon End Conditions That Trigger Ribbon Near End Media Settings Print Method Media Sensor Type Connecting the Product to a Computer Procedure for Connecting the Product to a Computer Connecting Interfaces Available Interfaces LAN Interface Connection (Standard) RS-232C Interface Connection (Standard) IEEE1284 Interface Connection (Standard) Configuring the Interface Settings from the Interface Menu of the Product Installing the Printer Driver Various Settings of the Product The Product's [Settings] Menu [Shortcut] Menu [Printing] Menu [Interface] Menu [Applications] Menu [System] Menu [Tools] Menu [Information] Menu Configuring the Product Settings from a Web Browser Accessing to the Web Configuration Page Dashboard Settings Tools Certificates Various Ways to Output Outputting with General-purpose Software Outputting and Controlling with Dedicated Command Adjusting the Product Printable Area Media Sensor Positions and Media Stop Positions Adjusting the Base Reference Point About the Base Reference Point Adjusting the Print Position Adjusting the Dispenser Stop Position Adjusting the Print Quality Adjusting the Print Darkness Adjusting the Print Speed Workflow for Application Operations Operation 1: Cylinder Jet (CJ) Method Application (Print and Wait/Wait at Front End) Operation 2: Cylinder Jet (CJ) Method Application (Print and Wait/Wait at Origin) Operation 3: Cylinder Jet (CJ) Method Application (Wait Printing/Wait at Front End) Operation 4: Cylinder Jet (CJ) Method Application (Wait Printing with Activate Print/Wait at Origin) Operation 5: Pressure Jet (PJ) Method Application (Print and Wait) Operation 6: Pressure Jet (PJ) Method Application (Wait Printing) Operation 7: Pressure Jet (PJ) Method Application (Blow Action at PJ Miss: Enabled) Operation 8: Pass Operation (Print and Wait) Operation 9: Pass Operation (Wait Printing) Operation 10: Printing and Applying Labels According to Various Input Signals Adjusting the Product's Buzzer Volume Initializing the Product Procedures for Initializing Initializing the Data Saved on the Product Initializing the Setting Values and Data on the Product Initializing the Setting Values on the Product List of Initial Values [Printing] Menu [Interface] Menu [Applications] Menu [System] Menu [Tools] Menu [Information] Menu Maintenance Cleaning the Product Cleaning Cleaning Intervals Cleaning the Print Head Cleaning Using the Cleaning Products Cleaning Using the Cleaning Sheet (Option) Cleaning the Platen Roller Cleaning the Pressure Nip Roller Cleaning the Suction Plate, Media and Ribbon Rollers Replacing Consumable Parts Replacing the Print Head Replacing the Platen Roller Replacing the Nip Roller Replacing the Pressure Nip Roller Operating the Notification Screen of the SOS (SATO Online Services) On-Demand Mode (SOS users only) SOS (SATO Online Services) Application (SOS users only) When You Are in Trouble When an Error Message Appears Error Message Indication and Operating Procedure When the SOS (SATO Online Services) Is Enabled (SOS users only) Troubleshooting No Power/Nothing on the Screen Media Does Not Feed Media Is Fed According to the Specified Number, but Not Printed The Label Does Not Stop at the Specified Position/the Label Does Not Stop Bad Print Quality The Printed Image Is Different from the Print Data Cannot Read the Barcode Incorrect Print Position The Media Has Jammed The LED Lights Red Fix Demo, Price Demo, and QSR Demo appear An Error Occurs When Installing the Printer Driver Cannot Communicate with the Computer Cannot Output After Data Is Sent Cannot Communicate via LAN Cannot Communicate via RS-232C Cannot Communicate via IEEE1284 Cannot Communicate via External Input/Output Signal Terminal The Label Is Not Applied The Wound Liner Is Loose Want to Do Test Application Contact Information for When You Are in Trouble Product Specifications Hardware Interface Supported Interfaces LAN Interface RS-232C Interface IEEE1284 Interface Terminals for External Input/Output Signals Basic Specifications for Terminal for External Input/Output Signals Connector Pin Specifications for Terminals for External Input/Output Signals Timing Chart of the External Input Signal Timing Chart of the External Output Signal Timing Chart for Cylinder Jet (Print and Wait) Timing Chart for Cylinder Jet (Wait Printing) Timing Chart for Pressure Jet (Print and Wait) Timing Chart for Pressure Jet (Wait Printing) Built-in Functions Printer Languages Standards Usable Media Usable Ribbon Usable Fonts Usable Barcodes Support and Warranty SOS (SATO Online Services) (SOS users only) Warranty for Consumables within the Product Warranty Period Back to top
