TOP > Maintenance > Cleaning the Product > Cleaning the Platen Roller Cleaning the Platen Roller View the video here. (it has no audio). The cleaning procedure for the platen roller is explained here. • Never use organic solvents, such as thinner and benzine to clean the product. View the video below for the procedure. 1. Make sure that the product is powered off, and disconnect the power cord from the AC outlet. 2. Turn the hand valve (1) to the left (air circuit off). 3. Use your hands to pull out the cylinder (2). 4. Open the front cover (3). • Open the front cover fully to its limit.5. Open the head lock lever (4) to release the print head's lock. • The print head and its surroundings are hot after printing. Be careful not to get burned.• Touching the edge of the print head with your bare hand could cause injury.6. Remove the media and ribbon if they are already loaded. 7. Use cleaning products to wipe off any dirt on the platen roller (5). 8. Load the media and ribbon back if you remove them in step 6. 9. Close the head lock lever (4). 10. Close the front cover (3). • When closing the front cover, be careful not to pinch your fingers.11. Use your hands to return the cylinder (2). • When returning the cylinder, be careful that you do not pinch your hands between the cylinder cover and the label suction plate.12. Turn the hand valve (1) to the right (air circuit on). Related TopicsCleaning the Print HeadCleaning the Pressure Nip RollerCleaning the Suction Plate, Media and Ribbon Rollers Back to top