TOP > Maintenance > Cleaning the Product > Cleaning the Suction Plate, Media and Ribbon Rollers Cleaning the Suction Plate, Media and Ribbon Rollers View the video here. (it has no audio). The cleaning procedure for the suction plate, media and ribbon rollers is explained here. • Do not power on or off the product, or connect or disconnect the power cord while your hands are wet. Doing so could cause an electric shock. • Disconnect the power cord from the AC outlet before you clean the suction components. • Some procedures vary depending on the shape of the guide roller. Guide roller (without media guide) Guide roller (with media guide) View the video below for the procedure.When the media guide is not attached to the guide roller When the media guide is attached to the guide roller 1. Make sure that the product is powered off, and disconnect the power cord from the AC outlet. 2. Use cleaning products and compressed air to clean dirt off the suction plate (1) and suction sensor (2) on the lower part of the product. 3. Turn the hand valve (3) to the left (air circuit off). 4. Use your hands to pull out the cylinders (4). 5. Open the front cover (5). • Open the front cover fully to its limit.6. Open the head lock lever (6) to release the print head's lock. • The print head and its surroundings are hot after printing. Be careful not to get burned.• Touching the edge of the print head with your bare hand could cause injury.7. Remove the media and ribbon if they are already loaded. 8. Use cleaning products to wipe off any dirt on the ribbon feed roller (7). 9. Use cleaning products to clean the ribbon rollers (8). 10. Use cleaning products and compressed air to clean the assist blow nozzle (9) and dispenser plate (10). 11. Use cleaning products to clean the media path (11). 12. Clean the media sensor (12) with cleaning products and compressed air. 13. Use cleaning products to clean the guide roller (13). When the media guide is not attached to the guide rollerWhen the media guide is attached to the guide roller14. Use cleaning products and compressed air to clean the ribbon sensor (14), label near-end sensor (15) and label damper (16). 15. Load the media and ribbon back if you remove them in step 7. 16. Close the head lock lever (6). 17. Close the front cover (5). • When closing the front cover, be careful not to pinch your fingers.18. Use your hands to return the cylinders (4). • When returning the cylinder, be careful that you do not pinch your hands between the cylinder cover and the label suction plate.19. Turn the hand valve (3) to the right (air circuit on). Related TopicsCleaning the Print HeadCleaning the Platen RollerCleaning the Pressure Nip Roller Back to top