TOP > When You Are in Trouble > When an Error Message Appears > Error Message 1120 (Wrong Tag UID Is Read) Error Message 1120 (Wrong Tag UID Is Read) When there is an error with the product, the error message appears on the screen. Tap the error number button to show the details screen. Check the cause and countermeasure, and then take appropriate action. To clear the error: Tap [RETRY], and then execute the retry/release operation set in [Retry Mode], or tap [ABORT]. Retry Mode To cancel an entire print job, open and close the top cover to switch the product to Offline mode, and then tap [CANCEL]. Cause and Countermeasure ISO/IEC 15693, ISO/IEC 14443 Type A only Cause Read the UID of a tag other than the specified tag. Countermeasure Check that the tags you are using are the specified types of tags. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble • You cannot use an RFID tag that has caused an RFID tag error. An error message is printed on the RFID tag that caused the error. Back to top
