TOP > When You Are in Trouble > When an Error Message Appears > Error Message 1020 (Calendar Error) Error Message 1020 (Calendar Error) When there is an error with the product, the error message appears on the screen. Tap the error number button to show the details screen. Check the cause and countermeasure, and then take appropriate action. To clear the error: Tap [SETTINGS] to set the date and time. After that, in the confirmation message, check that the date and time are set correctly and then tap . Cause and Countermeasure Reference Cause (1) The date and time of the calendar are incorrect. Countermeasure (1) Set the calendar again. Regional Cause (2) The battery for the calendar is running low. Countermeasure (2) The battery for the calendar needs to be changed. Contact your SATO technical support. Contact Information for When You Are in Trouble Back to top