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The Overall Printout Is Too Light or Too Dark

• Load the media and ribbon correctly.
  Loading Media
  Load the Ribbon (When Printing by Using a Ribbon)
• Clean the print head and media sensor.
  Cleaning When Using Standard/Cutter
  Cleaning When Using the Linerless Cutter
• Set the print darkness and print speed correctly.
  Adjusting Print Darkness
  Adjusting Print Speed

Part of One Side of the Printout Is Light

• Correctly set the head pressure balance.
  Adjusting the Head Pressure Balance
• Load the media and ribbon correctly.
  Loading Media
  Load the Ribbon (When Printing by Using a Ribbon)
• Clean the print head and media sensor.
  Cleaning When Using Standard/Cutter
  Cleaning When Using the Linerless Cutter
• Set the print darkness and print speed correctly.
  Adjusting Print Darkness
  Adjusting Print Speed

The Printout Is Shifted to One Side

• Correctly set the head pressure balance.
  Adjusting the Head Pressure Balance
• Load the media and ribbon correctly.
  Loading Media
  Load the Ribbon (When Printing by Using a Ribbon)
• Clean the print head and media sensor.
  Cleaning When Using Standard/Cutter
  Cleaning When Using the Linerless Cutter

Part of the Printout Is Dirty and Black Streaks Appear

• Clean the print head and media sensor.
  Cleaning When Using Standard/Cutter
  Cleaning When Using the Linerless Cutter
• Load the media and ribbon correctly.
  Loading Media
  Load the Ribbon (When Printing by Using a Ribbon)
• Correctly set the head pressure balance.
  Adjusting the Head Pressure Balance

Incorrect Print Position

• Load the media and ribbon correctly.
  Loading Media
  Load the Ribbon (When Printing by Using a Ribbon)
• Set the media sensor type which is compatible with the media you use.
  Change the Media Sensor Being Used
• Adjust the print position. (Base reference point correction)
  Adjusting Printing Positions
• Correctly set the head pressure balance.
  Adjusting the Head Pressure Balance
• Clean the platen roller and media sensor.
  Cleaning When Using Standard/Cutter
  Cleaning When Using the Linerless Cutter

After Replacing the Ribbon, the Print Is Skewed (White Lines Appear)

Load the ribbon correctly.

Load the Ribbon (When Printing by Using a Ribbon)

Cannot Read the Barcode

• Clean the print head.
  Cleaning When Using Standard/Cutter
  Cleaning When Using the Linerless Cutter
• Load the media and ribbon correctly.
  Loading Media
  Load the Ribbon (When Printing by Using a Ribbon)

If it is not resolved, the print head may be broken. Contact your SATO technical support.

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