Error Message 1016 (Cutter Cover Open)

When there is an error with the product, the error message appears on the screen.

Check the cause and countermeasure, and then take appropriate action.

　

To clear the error:

Close the cutter.

Cause and Countermeasure	Reference
Cause (1) The cutter-open lever is open. Countermeasure (1) Close and lock the cutter-open lever.	Loading the Media with the Optional Cutter Unit
Cause (2) The cutter unit is defective. Countermeasure (2) Power the product off and then on again.	Powering On/Off the Product

Contact your SATO technical support if the error cannot be resolved.

Contact Information for When You Are in Trouble