Error Message 1019 (RFID System Error)

When there is an error with the product, the error message appears on the screen.

Check the cause and countermeasure, and then take appropriate action.

　

To clear the error:

Press the button (OFFLINE).

Because the RFID module is not operating correctly, writing information to inlays or reading information from inlays cannot be executed, but printing on the surface of tags can be done.

Cause and Countermeasure	Reference
Cause (1) RFID module is not operating correctly. Countermeasure (1) Repair or replacement of the RFID module is required. Contact your SATO technical support.	Contact Information for When You Are in Trouble
Cause (2) The setting of the SATO RF Analyze (SRA) board is incorrect. Countermeasure (2) The setting of the SRA board needs to be changed. Contact your SATO technical support.	Contact Information for When You Are in Trouble
Cause (3) The SATO RF Analyze (SRA) board is not connected. Countermeasure (3) The SRA board needs to be connected. Contact your SATO technical support.	Contact Information for When You Are in Trouble