Media Does Not Feed

What to check	Countermeasure
Is an error message shown on the screen of the product?	Check the cause and countermeasure of the error, and then take appropriate action. When an Error Message Appears
Are the media and ribbon loaded correctly?	Load the media and ribbon correctly. Loading Media Loading Ribbon (Thermal Transfer Only)
Has anything, such as the media, jammed?	Check the part where the media has jammed, and then remove the media. Refer to the video for loading the media, for the media path, and for the operation of each part inside the product. Loading the Media

Contact your SATO technical support if the error cannot be resolved.

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