TOP > Troubleshooting > The Print Position Is Shifted Horizontally from the Media Feed Direction The Print Position Is Shifted Horizontally from the Media Feed Direction What to check Countermeasure Is the media loaded correctly? Load the media correctly. Loading Media Is the print position (horizontal) correct? Adjust the print position (base reference point correction of the horizontal position). Imaging Are the platen roller and media sensor dirty? Clean the platen roller and media sensor. Cleaning the Platen Roller Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble Back to top
