TOP > When You Are in Trouble > When an Error Message Appears > Error Message 1019 (RFID System Error) (S84NX Only) Error Message 1019 (RFID System Error) (S84NX Only) When there is an error with the product, the error message appears on the screen. Check the cause and countermeasure, and then take appropriate action. To clear the error: Press the button (OFFLINE) or button. Because the RFID module is not operating correctly, writing information to inlays or reading information from inlays cannot be executed, but printing on the surface of tags can be done. Cause and Countermeasure Reference Cause RFID module is not operating correctly. Countermeasure Repair or replacement of the RFID module is required. Contact your SATO technical support. Contact Information for When You Are in Trouble Back to top