Table of Contents Before You Start About This Manual Safety Precautions Copyrights Trademarks What You Can Do with This Product Features of the Product Various Ways to Output Outputting with General-purpose Software Outputting and Controlling with Dedicated Command Controlling the Product with External Signal Outputting with Standalone (AEP) Applications Outputting with Simple Standalone Application Basic Information Bundled Accessories Optional Devices Product Orientation Parts Identification Parts Identification for the Product Parts Identification for the Operator Panel Using the Operator Panel LED Indicator Operations in Online/Offline Mode Status Icon Operations When Errors Occur Adjusting the Print Settings During Printing Canceling the Print Job Guidance Videos List of the Guidance Videos Playing the Guidance Video from the Error Screen Getting Access to the Guidance Video in Online Mode Operating the Guidance Video Settings Mode Settings Mode Menus Changing to the Settings Mode Logging In to/Logging Out of the Settings Mode Item Selection Setting Value Input or Selection Customizing the [Shortcut] Menu Registering Items to the [Shortcut] Menu Unregistering Items from the [Shortcut] Menu Product Memory and USB Memory Getting Started Installation Installation Space Front View Rear View Media Dispensed View Top View Installing the Product onto a Support Structure/Applicator Powering On/Off the Product Connecting the Power Cord Powering On the Product Powering Off the Product Initial Setup (Startup Guide) Startup Guide Flow Startup Guide Cancelation Manually Setting the Print Mode Connecting the Product to a Computer Procedure for Connecting the Product to a Computer Connecting Interfaces Available Interfaces USB Interface Connection (Standard) LAN Interface Connection (Standard) NFC Interface Connection (Standard) RS-232C Interface Connection (Standard) Wireless LAN Interface Connection (Optional) Configuring the Interface Settings Interface Setting Methods Configuring the Interface Settings from the Interface Menu of the Product Configuring the Interface Settings Using the All-In-One Tool Installing the Printer Driver All-In-One Tool Features Loading Media and Ribbon Media, Ribbon and Print Methods Loading Media Usable Media Adjusting the Position of the Media Sensor Winding Direction of the Media Precautions for Loading the Media Loading Media with Dispenser Loading Media without Using Dispenser Loading Ribbon (Thermal Transfer Only) Checking the Ink Side of the Ribbon Loading the Ribbon Replacing the Ribbon Settings to Match the Media Print Method (Combined Direct Thermal/Thermal Transfer Model Only) Media Sensor Type When to Replace Media and Ribbon Checking the Remaining Amount of Media and Ribbon Conditions That Trigger Paper End Conditions That Trigger Label Near End Conditions That Trigger Ribbon End (Thermal Transfer Only) Conditions That Trigger Ribbon Near End (Thermal Transfer Only) Various Settings of the Product The Product's [Settings] Menu [Shortcut] Menu [Printing] Menu [Interface] Menu [Applications] Menu [System] Menu [Tools] Menu [Information] Menu Configuring the Product Settings from a Web Browser Accessing to the Web Configuration Page Dashboard Settings Tools Certificates Adjusting the Product Printable Area Media Sensor Positions and Media Stop Positions Flow of Printing Operations Printing Operations Operations in Continuous Mode Operations in Dispenser Mode Operations in Dispense & Print Mode Operations in Linerless Mode Operations for RFID Write (S84NX Only) Operations When the Barcode Check Function Is Enabled Adjusting the Base Reference Point About the Base Reference Point Adjusting the Print Position Adjusting the Dispenser Stop Position Adjusting the Print Quality Adjusting the Print Darkness Adjusting the Print Speed Adjusting the Product's Buzzer Volume Adjusting the Head Pressure Balance Print Head Balance Pressure Balance Setting Adjusting the Head Position Left - Right Pressure Balance Setting Front - Rear Head Alignment Adjusting the Ribbon Tension Balance RFID Settings (S84NX Only) Usable RFID Standards Configuring the Product to Encode Inlays Loading the RFID Tag Model Printing RFID Tag Errors RFID Printing Tips Configuring Optional Barcode Check Function Basic Specifications of the Barcode Check Function Setting Up the Barcode Checker Operational Settings for the Barcode Checker and Installation Doing a Test Read with the Barcode Checker Enabling the Barcode Check Selecting the Barcode Check Mode Contents of the Check for Readable Mode and Comparison Mode Restrictions for the Barcode Check Function Initializing the Product Procedures for Initializing List of Initial Values [Printing] Menu [Interface] Menu [Applications] Menu [System] Menu [Tools] Menu [Information] Menu Maintenance Cleaning the Product Cleaning Cleaning Intervals Cleaning Using the Cleaning Kit Cleaning Using the Cleaning Sheet Replacing Consumable Parts Replacing the Print Head Replacing the Platen Roller Replacing the Pressure Roller Replacing the Pressure Plate Replacing the Feed Roller Replacing the Fan Filter Operating the Notification Screen of the SOS (SATO Online Services) On-Demand Mode (SOS users only) SOS (SATO Online Services) Application (SOS users only) When You Are in Trouble When an Error Message Appears Error Message Indication and Operating Procedure When the SOS (SATO Online Services) Is Enabled (SOS users only) Messages for Provisioning Errors When SOS (SATO Online Services) is Enabled (SOS users only) Troubleshooting No Power/Nothing on the Screen Media Does Not Feed Media Is Fed According to the Specified Number, but Not Printed The Label Does Not Stop at the Specified Position/the Label Does Not Stop Bad Print Quality The Printed Image Is Different from the Print Data Cannot Read the Barcode Cannot Read Barcodes When Using the Barcode Check Function Incorrect Print Position The Media Has Jammed The LED Lights Red An Error Occurs When Installing the Printer Driver Cannot Communicate with the Computer Cannot Output After Data Is Sent Cannot Communicate via USB Cannot Communicate via LAN Cannot Communicate via NFC Cannot Communicate via RS-232C Cannot Communicate via External Signal (EXT) Cannot Communicate via Wireless LAN Contact Information for When You Are in Trouble Product Specifications Hardware Interface Supported Interfaces USB Interface LAN Interface NFC Interface RS-232C Interface External Signal (EXT) Interface Basic Specifications of External Signal (EXT) Interface Connector Pin Specifications of External Signal (EXT) Interface Timing Chart of the EXT Input/Output Signal Wireless LAN Interface Printer Languages Standards Usable Media Media Size for Each Print Speed Usable Ribbon Usable Fonts Usable Barcodes Support and Warranty SOS (SATO Online Services) (SOS users only) Warranty for Consumables within the Product Warranty Period Back to top
