TOP > Before You Start > Safety Precautions Safety Precautions This topic describes how to use the product safely. Be sure to read the following information carefully before using the product. Pictographic Symbols This operator manual and the product labels use a variety of pictographic symbols. These symbols emphasize the safe and correct use of the product and to prevent injury to others and property damage. The explanation of the symbols is as follows. Be sure to understand these symbols well before you read the main text. Ignoring the instructions marked by this symbol and erroneously operating the product could result in death or serious injury. Ignoring the instructions marked by this symbol and erroneously operating the product could result in injury or property damage. Example Pictographs The pictograph means "Caution is required". The pictograph means "Should not be done". The pictograph means "Must be done". Do not use the voltage other than specified • Do not use the power supply voltage other than the one specified. Doing so could result in a fire or electric shock. Do not use in hazardous locations • The product is not explosion proof certified. Do not use in a potentially explosive environment or atmosphere. Doing so could result in a fire or explosion. Do not set on an unstable area • Do not set the product on an unstable area, such as a wobbly table or slanted area or on an area subject to strong vibration. The product could fall or topple over, possibly resulting in injury. Do not place in high-temperature locations • Do not place the product near heating equipment such as cooking appliances or a heater, or in high-temperature locations. Doing so could damage the product or result in a fire or electric shock. When the product is dropped or breaks • If the product is dropped or breaks, immediately power it off, unplug the power cord from the outlet, and contact your SATO reseller or technical support. Using the product in one of these conditions could result in a fire or electric shock. Handling the power cord and other cables • Do not damage, break, or alter the power cord and other cables. Also, do not place heavy objects on the power cord or other cables, apply heat to them, place them in high-temperature locations, or forcibly bend, twist, or pull them. Doing so could result in a fire or electric shock. • Do not splash water on the power cord or other cables or get them wet. Doing so could result in damage or electric shock. • If the power cord and other cables become damaged (core is exposed, wires broken, deformed, etc.), contact your SATO reseller or technical support. Using the power cord and other cables in this condition could result in a fire or electric shock. • The dedicated power cord included in the package is to be used specifically for this product. Do not use it for other electronic products. Also, do not use the power cord of other products for this product. Doing so could result in a fire or electric shock. Always ground the connections • Always connect the product's ground wire to a ground. Not grounding the ground wire could result in electric shock. Also, product operations could be affected by interference from electrical noise. Do not use the product when something is abnormal • Do not use the product if any abnormality such as smoke or an unusual odor is detected. Doing so could result in a fire or electric shock. Immediately power off the product, unplug the power cord from the outlet, and contact your SATO reseller or technical support for repairs. Do not place containers holding water or other liquid near the product • Do not place flower vases, cups, or other containers holding liquids, such as water or chemicals, near the product. If water or chemicals get inside the product, immediately power it off, and contact your SATO reseller or technical support. Using the product in this condition could result in a fire or electric shock. Do not drop the product in water • Do not use the product near a container holding liquid. If the product is dropped into water, immediately power it off, and contact your SATO reseller or technical support. Using the product in this condition could result in a fire or electric shock. Do not put objects inside the product • Do not insert or drop any metal or flammable objects down the opening (cable port, etc.) of the product. If a foreign object gets inside the product, immediately power it off, unplug the power cord from the outlet, and contact your SATO reseller or technical support. Using the product in this condition could result in a fire or electric shock. Connecting cables or optional devices • When connecting a cable or optional device to the product, be sure to turn off each of the devices. If they are connected with the power on, an optional device could move unexpectedly, resulting in injury, electric shock, or damage. • When installing a cable or optional device, be sure not to make a mistake in the orientation and steps to install. Otherwise, it could result in injury, fire, electric shock, or damage. • Do not use cables other than the ones supplied with the product or recommended by us. Doing so could result in smoke, fire, electric shock, or damage. Do not operate with wet hands • Do not power on/power off the product or plug/unplug the power cord and other cables with wet hands. Doing so could result in electric shock or damage. Do not disassemble the product • Do not disassemble or modify the product. Doing so could result in a fire or electric shock. Ask your SATO reseller or technical support to conduct internal inspections, adjustments, and repairs. Using the cleaning fluid • Do not use cleaning fluids other than the ones supplied with the product or recommended by us. • The cleaning fluid is to be strictly kept away from the fire. Never apply heat or place it in the fire. • Keep the fluid out of reach of children to prevent them from accidentally drinking it. If a child accidentally drinks the fluid, immediately consult with a physician. Do not place the product in areas with high humidity • Do not place this product in an area with high humidity or where condensation occurs. If condensation has occurred, immediately power off the product, and avoid using it until it is dried. Using the product while condensation is on it could result in a fire, electric shock, or damage. Power cord and other cables • Grab a power cord and other cables by the plug when removing from the outlet or connector port. Removing a power cord and other cables by grabbing the cord/cable area could result in exposure of wires, breakage, fire, electric shock, or damage. • Do not place the power cord and other cables near a heater or other sources of heat. Doing so could result in melting of the power cord and other cables sheathing, fire, electric shock, or damage. Loading media roll • When loading a media roll, be careful not to get your fingers trapped between the media roll and the supply spindle. Print head • The print head is hot after printing. Be careful not to get burned when replacing media or cleaning immediately after printing. • Do not touch the print head with your bare hands. Doing so could result in injury or damage. • To replace the print head, follow the procedure in the Operator Manual. If the Operator Manual does not contain this procedure, avoid trying to replace it on your own terms, and contact your SATO reseller or technical support. • When opening and closing the print head, make sure that objects other than media do not get caught. Otherwise, it could result in injury or damage. Cover • When opening and closing the cover, be careful not to get your fingers trapped in between. Also, firmly hold the cover to prevent it from closing unexpectedly. When not using the product for a long time • When not using the product for a long time, unplug the power cord from the outlet to maintain safety. During maintenance and cleaning • When maintaining and cleaning the product, unplug the power cord from the outlet to maintain safety. Back to top