S84NX/86NX Operator Manual
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TOP > When You Are in Trouble > Error Message Indication and Operating Procedure When the SOS (SATO Online Services) Is Enabled (SOS users only)
Error Message Indication and Operating Procedure When the SOS (SATO Online Services) Is Enabled (SOS users only)
The SOS (SATO Online Services) icon appears in the error message when SOS is enabled.
If you select the SOS icon, a QR code containing the error information and the contact telephone number appears.
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Press the button.
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If the icon of the guidance videos also appears, select the SOS icon using the / button, and then press the button.
A screen with QR code, phone number, serial number, and error number appears after selecting the SOS icon and pressing the button.
Scan the QR code with the specialized SOS application from a tablet device or smartphone. After scanning the QR code, the menu for the specialized SOS application appears.
Press the button to return to the error message screen.
Also, the product information can be acquired via NFC and sent to the SOS cloud.
Related Topics
Operations When Errors Occur
SOS (SATO Online Services) Application (SOS users only)
SOS (SATO Online Services) (SOS users only)
NFC Interface Connection (Standard)
[Online Services] (SOS users only)

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