SOS (SATO Online Services) Application (SOS users only)

When the SOS (SATO Online Services) mode is enabled on the product, a QR code is displayed on the screen at the time of the error outbreak or the timing that is set to perform periodic notification. By scanning the QR code with a tablet or a smartphone, you can check how to clear the error according to the current product information in the QR code. You can also contact your SATO technical support directly from this specialized application by phone or e-mail.

Also, the product information can be acquired via NFC and sent to the SOS cloud.

The SOS application allows you to check the operation information of the product, save and apply clones, and request repairs. You can also use asset management functions in the SOS cloud.

For instructions on installing and using the SOS application, refer to the SOS application user's manual.

SOS application
user's manual

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Related Topics

Operating the Notification Screen of the SOS (SATO Online Services) On-Demand Mode (SOS users only)

Error Message Indication and Operating Procedure When the SOS (SATO Online Services) Is Enabled (SOS users only)

NFC Interface Connection (Standard)

[Online Services] (SOS users only)