Cleaning

A dirty print head or platen roller not only affects the print quality but also causes errors and malfunctions. Clean the product periodically to keep it running reliably.

• Do not power on or off the product, or connect or disconnect the power cord while your hands are wet. Doing so could cause an electric shock.

• Disconnect the power cord from the AC outlet before you begin cleaning. The print head and its surroundings are hot after printing. Wait until the product cools down. • Touching the edge of the print head with your bare hand could cause injury. • Use our recommended cleaning products for cleaning. Do not clean with a hard object. Doing so could cause damage. • Remove the media and ribbon before cleaning.

• Contact your SATO reseller or technical support to purchase the cleaning kit, cleaning sheets, and other of our cleaning products.