TOP > Maintenance > Cleaning the Product > Cleaning Using the Cleaning Sheet Cleaning Using the Cleaning Sheet The cleaning procedure using the cleaning sheet is as follows: 1. Make sure that the product is powered off, and disconnect the power cord from the AC outlet. 2. Open the top cover. • Open the top cover fully to prevent accidental drop of the cover.3. Turn the head lock lever (1) clockwise to unlock the print head. • The print head and its surroundings are hot after printing. Be careful not to get burned.• Touching the edge of the print head with your bare hand could cause injury.4. Remove the media and ribbon if they are already loaded. 5. Place the cleaning sheet (2) between the print head and the platen roller. • Align the rough side of the cleaning sheet adjacent to the print head.6. Turn the head lock lever (1) counterclockwise to lock the print head. 7. Using two hands, pull the cleaning sheet away from the product. 8. After you pull out the cleaning sheet, repeat steps 5 through 7, two or three more times. When no more dirt appears on the cleaning sheet after you have pulled it out, stop repeating these steps.9. Turn the head lock lever (1) clockwise to unlock the print head. 10. Use a cotton swab/cloth dabbed with cleaning liquid to clean the dirt on the print head (3). Related TopicsLoading MediaReplacing the Ribbon Back to top