TOP > When You Are in Trouble > When an Error Message Appears > Error Message 1099 (Config Warning) Error Message 1099 (Config Warning) When there is an error with the product, the error message appears on the screen. Check the cause and countermeasure, and then take appropriate action. To clear the error: Press the button (OFFLINE) or button. Cause and Countermeasure Reference Cause The power was cut off in an inappropriate way, such as the power cord was pulled out while the power was on. Countermeasure ◦ Power off the product correctly. ◦ Reset the product in the Settings menu. Powering Off the Product The Product's Settings Menu Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble Back to top