TOP > When You Are in Trouble > When an Error Message Appears > Error Message 1082 (Suction Error (Applying)) Error Message 1082 (Suction Error (Applying)) When there is an error with the product, the error message appears on the screen. Check the cause and countermeasure, and then take appropriate action. To clear the error: Press the button. Cause and Countermeasure Reference Cause (1) The media is not loaded correctly. Countermeasure (1) Load the media correctly. Loading Media Cause (2) The air pressure is not appropriate. Countermeasure (2) ◦ Set an appropriate air pressure (0.45 to 0.5 Mpa). ◦ Check whether the hand valve is open. - Cause (3) The suction plate or the suction sensor is dirty. Countermeasure (3) Clean the suction plate and the suction sensor. Cleaning the Suction Plate, Media and Ribbon Rollers Cause (4) The media stop position is incorrect. Countermeasure (4) Adjust the media stop position. Offset Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble Back to top