TOP > Troubleshooting Troubleshooting No Power/Nothing on the Screen How to Load Ribbons How to Load Labels Want to Change the Display Language Want to Print Using the Direct Thermal Media Without Using the Ribbon (Such as When the Ribbon Runs Out) Want to Use Without Cutting Even If the Cutter Unit Is Installed Cannot Output After Data Is Sent Cannot Communicate via LAN Cannot Communicate via USB Cannot Communicate via Bluetooth Cannot Communicate via NFC Cannot Communicate via RS-232C Cannot Communicate via IEEE1284 Cannot Communicate via External Signal (EXT) Cannot Communicate via Wireless LAN An Error Occurs When Installing the Printer Driver Media Does Not Feed Media Is Fed According to the Specified Number, but Not Printed The Label Does Not Stop at the Specified Position/the Label Does Not Stop The Overall Printout Is Light The Overall Printout Is too Dark One Side of the Printout Is Light A Part of the Printout Is Light The Printout Is Shifted to One Side A Part of the Printout Is Dirty and Black Streaks Appear The Printed Image Is Different from the Print Data The Print Position Is Shifted Vertically from the Media Feed Direction The Print Position Is Shifted Horizontally from the Media Feed Direction Print Stop Position and Cut Position Are Shifted The Media Is Not Cut The LED Lights Red Want to Adjust the Buzzer Volume of the Error Fix Demo, Price Demo, and QSR Demo appear The Media Has Jammed Cannot Read Barcodes When Using the Barcode Check Function Cannot Read the Barcode Printing Loading Media and Ribbon Cannot Communicate nor Output Display Cutter Others When an Error Message Appears Printing The Overall Printout Is Light The Overall Printout Is too Dark One Side of the Printout Is Light A Part of the Printout Is Light The Printout Is Shifted to One Side A Part of the Printout Is Dirty and Black Streaks Appear The Printed Image Is Different from the Print Data The Print Position Is Shifted Vertically from the Media Feed Direction The Print Position Is Shifted Horizontally from the Media Feed Direction Print Stop Position and Cut Position Are Shifted The Media Is Not Cut Cannot Read Barcodes When Using the Barcode Check Function Loading Media and Ribbon How to Load Ribbons How to Load Labels Media Does Not Feed Media Is Fed According to the Specified Number, but Not Printed The Label Does Not Stop at the Specified Position/the Label Does Not Stop The Media Has Jammed Want to Print Using the Direct Thermal Media Without Using the Ribbon (Such as When the Ribbon Runs Out) Cannot Communicate nor Output Cannot Output After Data Is Sent Cannot Communicate via LAN Cannot Communicate via USB Cannot Communicate via Bluetooth Cannot Communicate via NFC Cannot Communicate via RS-232C Cannot Communicate via IEEE1284 Cannot Communicate via External Signal (EXT) Cannot Communicate via Wireless LAN An Error Occurs When Installing the Printer Driver Display No Power/Nothing on the Screen Want to Change the Display Language The LED Lights Red Want to Adjust the Buzzer Volume of the Error Fix Demo, Price Demo, and QSR Demo appear Cutter Want to Use Without Cutting Even If the Cutter Unit Is Installed Print Stop Position and Cut Position Are Shifted The Media Is Not Cut Others No Power/Nothing on the Screen An Error Occurs When Installing the Printer Driver The LED Lights Red Want to Adjust the Buzzer Volume of the Error Cannot Read the Barcode When an Error Message Appears When an Error Message Appears Back to top
