Table of Contents Before You Start About This Manual Features of the Product Safety Precautions Precautions for Installation and Handling Select a Safe Location Power Supply Printing Regulatory Approval Environmentally Hazardous Materials Copyrights Trademarks Basic Information Bundled Accessories Optional Devices Parts Identification Parts Identification for the Product Front View Rear View Internal View Parts Identification for the Operator Panel Using the Operator Panel Display and Operation of the Operator Panel LED Indicator Operations in Online/Offline Mode Status Icon Operations When Errors Occur Guidance Videos List of the Guidance Videos Playing the Guidance Video from the Error Screen Getting Access to the Guidance Video in Online Mode Operating the Guidance Video Adjusting the Print Settings During Printing Canceling the Print Job Settings Mode Settings Mode Menus Changing to the Settings Mode Logging In to/Logging Out of the Settings Mode Item Selection Setting Value Input or Selection Product Memory and USB Memory Getting Started Installation Installation Precautions Installation Space Front View Side View Bottom View Powering On/Off the Product Connecting the Power Cord Powering On the Product Powering Off the Product Initial Setup (Startup Guide) Overview of the Startup Guide Startup Screen Language Selection Region Setting with Optional RTC Kit City Setting with Optional RTC Kit Date Setting with Optional RTC Kit Time Setting with Optional RTC Kit Print Method Setting Ribbon Setting Media Sensor Type Setting Media Setting Completion of Initial Setup Screen Startup Guide Cancelation Configuring the Product According to Media and Options Print Method Media Sensor Type Print Mode Connecting the Product to a Computer Procedure for Connecting the Product to a Computer Connecting Interfaces Available Interfaces USB Interface Connection (Standard) LAN Interface Connection (Standard) NFC Interface Connection (Standard) RS-232C Interface Connection (Standard) IEEE1284 Interface Connection (Standard) Wireless LAN Interface Connection (Optional) Bluetooth Interface Connection (Optional) Configuring the Interface Settings Interface Setting Methods Configuring the Interface Settings from the Interface Menu of the Product Configuring the Interface Settings Using the All-In-One Tool Installing the All-In-One Tool Installing the Printer Driver All-In-One Tool Features Loading Media and Ribbon Media, Ribbon and Print Methods Loading Media Usable Media Adjusting the Position of the Media Sensor Loading the Media Precautions for Loading the Media Loading the Media Roll Loading the Fan-fold Media Loading the Media with the Optional Cutter Unit Loading the Media with the Optional Rotary Cutter Unit (CL4NX Plus Only) Loading the Media with the Optional Dispenser Unit and Liner Discharge Outlet Loading the Media with the Optional Dispenser Unit and Liner Discharge Rewinder Removing the Liner from the Rewinder Loading Ribbon (Thermal Transfer Only) Checking the Ink Side of the Ribbon Loading the Ribbon Replacing the Ribbon When to Replace Media and Ribbon Checking the Remaining Amount of Media and Ribbon Conditions That Trigger Paper End Conditions That Trigger Label Near End Conditions That Trigger Ribbon End (Thermal Transfer Only) Conditions That Trigger Ribbon Near End (Thermal Transfer Only) Various Settings of the Product The Product's [Settings] Menu [Shortcut] Menu [Printing] Menu [Interface] Menu [Applications] Menu [System] Menu [Tools] Menu [Information] Menu Configuring the Product Settings from a Web Browser Accessing to the Web Configuration Page Dashboard Settings Tools Certificates Enabling SATO App Storage Various Ways to Output Outputting with General-purpose Software Outputting and Controlling with Dedicated Command Controlling the Product with External Signal Adjusting the Product Printable Area Media Sensor Positions and Media Stop Positions Flow of Printing Operations Printing Operations Operations in Continuous Mode Operations in Tear-Off Mode Operations in Cutter Mode Operations in Dispenser Mode Operations in Linerless Mode (CL4NX Plus Only) Operations for RFID Write (RFID Models Only) Operations When the Barcode Check Function Is Enabled Operations When the Media Sensor Is Disabled Adjusting the Base Reference Point About the Base Reference Point Adjusting the Print Position Adjusting the Media Stop Position Notes on the Stop/Cut Position of Different Media Adjusting the Print Quality Adjusting the Print Darkness Adjusting the Print Speed Adjusting the Product's Buzzer Volume Adjusting the Head Pressure Balance Print Head Balance Head Pressure Setting Pressure Balance Setting RFID Settings (RFID Models Only) Usable RFID Standards Configuring the Product to Encode Inlays Setting Write/Read Conditions Appropriate for RFID Tags Using the SATO RF Analyze Function to Measure RFID Tags Loading the Saved RFID Tag Model Printing RFID Tag Errors RFID Error and Reset Timing External Signal (EXT) Interfaces When RFID Mode Is Enabled RFID Printing Tips Configuring Optional Barcode Check Function Basic Specifications of the Barcode Check Function Setting Up the Barcode Checker Operational Settings for the Barcode Checker and Installation Changing How the RS-232C Interface is Used (When Using the KEYENCE Barcode Checkers) Doing a Test Read with the Barcode Checker Enabling the Barcode Check Selecting the Barcode Check Mode Contents of the Check for Readable Mode and Comparison Mode Restrictions for the Barcode Check Function Initializing the Product Procedures for Initializing Initializing the Data Saved on the Product Initializing the Setting Values and Data on the Product Initializing the Setting Values on the Product List of Initial Values [Printing] Menu [Interface] Menu [Applications] Menu [System] Menu [Tools] Menu [Information] Menu Maintenance Cleaning the Product Cleaning Cleaning Intervals Cleaning Using the Cleaning Kit Cleaning the Optional Linerless Cutter Kit (CL4NX Plus Only) Cleaning Using the Cleaning Sheet Replacing Consumable Parts Replacing the Print Head Replacing the Platen Roller Operating the Notification Screen of the SOS (SATO Online Services) On-Demand Mode (SOS users only) SOS (SATO Online Services) Application (SOS users only) When You Are in Trouble When an Error Message Appears Error Message Indication and Operating Procedure When the SOS (SATO Online Services) Is Enabled (SOS users only) Troubleshooting No Power/Nothing on the Screen Media Does Not Feed Media Is Fed According to the Specified Number, but Not Printed The Label Does Not Stop at the Specified Position/the Label Does Not Stop Bad Print Quality The Printed Image Is Different from the Print Data Cannot Read the Barcode Cannot Read Barcodes When Using the Barcode Check Function Incorrect Print Position The Media Is Not Cut The Media Has Jammed The LED Lights Red Fix Demo, Price Demo, and QSR Demo appear An Error Occurs When Installing the Printer Driver Cannot Communicate with the Computer Cannot Output After Data Is Sent Cannot Communicate via USB Cannot Communicate via LAN Cannot Communicate via Bluetooth Cannot Communicate via NFC Cannot Communicate via RS-232C Cannot Communicate via IEEE1284 Cannot Communicate via External Signal (EXT) Cannot Communicate via Wireless LAN Contact Information for When You Are in Trouble Product Specifications Hardware Interface Supported Interfaces USB Interface LAN Interface Bluetooth Interface NFC Interface RS-232C Interface IEEE1284 Interface External Signal (EXT) Interface Basic Specifications of External Signal (EXT) Interface Connector Pin Specifications of External Signal (EXT) Interface Timing Chart of the EXT Input Signal Timing Chart of the EXT Output Signal Timing Chart of the Wait Signal for Dispense Completion Wireless LAN Interface Built-in Functions Printer Languages Standards Usable Media Usable Ribbon Usable Fonts Usable Barcodes Support and Warranty SOS (SATO Online Services) (SOS users only) Warranty for Consumables within the Product Warranty Period Back to top
