TOP > Troubleshooting > A Part of the Printout Is Dirty and Black/White Streaks Appear A Part of the Printout Is Dirty and Black/White Streaks Appear What to check Countermeasure Is the print head dirty or is there a label attached to it? Clean the print head. Cleaning the Inside of the Product After that, perform a test print with the product. In Offline mode, open the Settings mode, and execute the [Tools] > [Test Print] menu. Test Print Are the media and ribbon loaded correctly? Load the media and ribbon correctly. Loading Media and Ribbon Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble Back to top