Replacing the Platen Roller

View the video here (it has no audio).

You can easily remove and replace a damaged or worn platen roller.

• Do not connect or disconnect the power cord while your hands are wet. Doing so could cause an electric shock. • Disconnect the power cord from the AC outlet or remove the optional battery before you replace the consumable parts.

　

View the video below for the procedure.

1.	Make sure that the product is powered off, and disconnect the power cord from the AC outlet or remove the optional battery.

2.	Press the cover open button (1) to open the top cover (2).

3.	Remove the media if it is already loaded.

4.	Push the two tabs (3) toward the back to remove the inner cover (4).

5.	Turn the two levers (5) of the platen roller (6) to the front to remove the platen roller.

6.	Install a new platen roller (6) and turn the two levers (5) toward the back.

7.	Align the tab on the back of the inner cover (4) with the product's slots and press it in until it clicks.

8.	Reload the media if you removed it in step 3.

9.	Close the top cover.

Push both ends of the top cover, and close it firmly until it clicks.

• When closing the top cover, be careful not to pinch your fingers.